Peace of mind
For parents and guarantors
You want to know the house is safe, the deposit is protected, and someone will answer when something goes wrong. Here’s how it works with us, and what to check with any landlord.
Deposits
Every deposit is protected in a government-approved tenancy deposit scheme (mydeposits or TDS). The certificate tells you which scheme holds it.
Repairs and emergencies
Our own maintenance team handles repairs, and there’s an out-of-hours number for emergencies. See the tenants’ page for details.
A local office
We’re at 73 Ladybarn Lane, Fallowfield, Manchester, M14 6YL, monday to friday, 9am to 5pm. You’re welcome to call or visit.
What to check with any student landlord
Our full checklist explains each of these, and the law behind it.
Read the checklist- Is the deposit protected in a government-approved scheme?
- Is there a current gas safety certificate?
- Is there a valid Energy Performance Certificate (EPC)?
- Are there working smoke alarms on every floor?
- If it’s a larger shared house, does it need an HMO licence, and has it got one?
- Exactly what is, and isn’t, included in the rent?
Questions before anyone signs?
Call the office on 0161 220 6030, or send us a message and we’ll get back to you.